Loyalty program

 

We will gradually combine Yeppo & Soonsoo's loyalty programs between the online store and brick-and-mortar stores during 2024!

The loyalty program in use in our stores, which works through the ReceiptHero application, will gradually be introduced in the online store as well.

Until now, our online store has used a different loyalty program, with which our registered customers have been able to accumulate points in various ways and use them as discounts for online store purchases.

Our stores, on the other hand, have been using our loyalty program through the ReceiptHero application, where upon joining, the customer gets a discount coupon for one purchase. After this, benefits can be accumulated not only based on the amount of the purchase, but also in the form of various challenges.

We are now gradually moving to the use of the ReceiptHero loyalty program in the online store, so all your Yeppo purchases will accumulate stamps on your account, regardless of whether the purchase was made in our store or online.

For now, however, the benefits accumulated in ReceiptHero app are only possible to be used in Yeppo & Soonsoo stores. It will be possible to use the benefits in the online store during 2024.

 

Loyalty program change schedule

From January 19th 2024 the receipts and stamps of customers registered as Yeppo loyal customers in ReceiptHero are also accumulated from online purchases in the loyal customer account in the ReceiptHero application.

So if you're already a regular customer of Yeppo in the store, you don't necessarily have to do anything, but your online purchases will also now automatically accumulate stamps!

Identification takes place between the yeppo.fi / yepposoonsoo.com online store and ReceiptHero with an email address. Therefore, for your purchases in Yeppo's online store, use the same email address that you used to register for the ReceiptHero application.

On March 19th 2024 the accumulation of points for the old loyalty program of the online store will end.

From now on, accumulating benefits with purchases is only possible through the ReceiptHero application.

31.7.2024 the period of use of the points of the old loyalty program of the online store ends.

Please use all your points up to this date, as it is no longer possible to use the points accumulated after this. Accumulated points are not transferred to the ReceiptHero account, but all points must be used in the online store by this date.

Use of points:
From the menu on the left side of the screen, you can select the product or discount you want to exchange points for. Once the points have been exchanged, you will see a discount code that you can enter at the checkout (not in the comments section).

We are implementing the change gradually. Earning points from the old loyalty system of our online store is still in use until 19.3.2024. After this, purchases made through the online store or e.g. ordering a newsletter, no longer accumulate new points.

Earned points can still be redeemed in the online store until 31.7.2024. After this, the points can no longer be used and the program will be deactivated. Points from the old loyalty program are not transferred to ReceiptHero. So please use the points you have accumulated by then!

Implementation of the loyalty program in the ReceiptHero application

If you don't have a ReceiptHero membership yet, follow the instructions below to appload the application and take advantage of the benefits of loyalty program right away! Installation only takes a couple of minutes.

Download the ReceiptHero app to your phone. You will find it for iPhone and for Android. The loyalty program can only be used via the app. 

Download ReceiptHero for iPhone here

Download ReceiptHero for Android here

Register for the service and add your payment cards that you use when making purchases. You can add more cards to your account.

After registering the payment card, our cash register will recognize your payment card automatically, and you will receive coupon stamps and receipts in your ReceiptHero customer account immediately.

Find Yeppo & Soonsoo under STORES either using GPS or manually searching.

Put Yeppo on track.

At the moment, loyalty only works in stores and online store in Finland, not in the Gallerian store in Stockholm.

When you join Yeppo's loyalty system for the first time, you get a -25% discount coupon, which you can use for one normal-priced purchase in our store .

For every purchase worth 30 euros, you get one stamp on the Yeppo stamp card for the ReceiptHero application. For purchases over 60 euros, you get 2 stamps, etc.

After collecting 10 stamps, you get a -30% discount on one regular-priced purchase in our store.

You can find more stamp cards in the application.

For the time being, it is possible to use the benefits accumulated with the stamp cards only in our stores.

For the time being, using the benefits collected with stamp cards is only possible in Yeppo & Soonsoo stores.

The use of benefits in the online store will become possible during the current year.

Frequently asked questions of the loyalty program

If you have joined the ReceiptHero application as a regular customer according to the instructions or have already been a regular customer through ReceiptHero before January 2024, but the online store purchases or accumulated stamps do not appear in ReceiptHero, please contact ReceiptHero's support at support@receipthero.io .

When you join as a regular customer, you immediately get a -25% discount to use on your normal-priced purchase in our store!

In addition, with the loyalty program, you collect stamps for yourself through challenges, which when you collect them all, you get an advantage to use for your purchase in the store.

No, loyalty is only available through the ReceiptHero phone app.

With ReceiptHero, we aim to protect your privacy, because you no longer have to tell your name or email address in the store, and your transactions will be much faster and smoother. Your payment card and our smart cashier program take care of the job so that all information is transferred directly from us to your customer account in an instant and you don't need a separate paper receipt, so together we can save paper and nature!

At the moment, loyalty only works in Finnish stores and the online store, not in the Gallerian store in Stockholm.

Until Yeppo & Soonsoo is found in your nearest city (and we get the loyalty system up and running there), you can still make excellent and affordable purchases at Yeppo's online store.

We often organize various promotional campaigns and events in our online store. So follow us on our social media channels and subscribe to the newsletter (you can find the subscription form at the bottom of the page), and you will get exclusive benefits and be the first to know about the best offers!

After you have activated ReceiptHero and followed the Yeppo&Soonsoo store in the application, you will find your valid discount coupons and those valid at any given timechallenges.

The challenge means different ways to collect stamps in Yeppo's stores. For example, after collecting 10 stamps with your purchases in the Stamp Card challenge, you will receive a 30% discount code to use in the Yeppo store.

Each challenge has an explanation of how to collect stamps from each challenge. For example, in the stamp card challenge, you get a stamp every time you shop in the store for at least 30 euros. That is, a ‚ā¨30 purchase = 1 stamp. A ‚ā¨60 purchase or two separate ‚ā¨30 purchases = 2 stamps, and so on. Purchases must be made with a payment card saved in ReceiptHero so that they are saved in your loyalty account.

The purpose of ReceiptHero is to speed up your transactions in our store and secure the safe use of your data, which is why we no longer process your customer data in any way in the store and thus cannot add points manually.

Therefore, points are not accumulated if you pay for your purchase in cash.

We cooperate with a Finnish innovation company, whose ReceiptHero application allows you to get all your Yeppo receipts directly to your phone, so you can check which product you have bought and when, as well as collect different stamps and use them to get amazing discounts and offers!

From the menu on the left side of the screen, you can select the product or discount you want to exchange points for.

Once the points have been exchanged, you will see a discount code that you can enter at the checkout (not in the comments section).